Curse

Faith Angelis · Nov 08, 2007, 02:11 PM // 14:11

So.. China is not part of the same GW 'world' as the rest of the world? That's actually a bit surprising since all we seem to hear about is Chinese gold farmers. So do these Chinese gold farmers use US/EU accounts; or is that just another generic handle for a bigger issue?

Sorry to hear about the server outages and losses, iirc GW has been played in China for a while so beta or not a lot of players stand to lose a lot of time and effort. I wonder how much choice Anet / NCSoft had in chosing the9 to represent their brand in the market, given that they seem to be doing such a useless job of it.

Quote:

Originally Posted by Gaile Gray

Chthon, I am not going to tell you you're wrong, or chide you for bringing up the fact that, after more than a year, players still cannot change their user names, in certain circumstances. The truth is, you're absolutely right. ... In the meantime, I have no excuses to offer, only a very sincere apology for what I agree is taking us far too long to accomplish.

That's gotta be one of the most respectable responses I've heard from a representative of Anet or any other game I've played. Given all the Anet bashing, tantrums and conspiracies that seem to go around, people could maybe take note of this refreshing honesty?

chinagw · Nov 08, 2007, 03:56 PM // 15:56

Chapters and sections has replied to a server, but the article has all disappeared ...

服务器章节回复了，但是物品都消失了...

Thank everybody's idea and help , thank you! !

感谢大家意见和帮助,谢谢!!

milias · Nov 08, 2007, 05:10 PM // 17:10

Wow, just read through the entire thread. Sounds kind of messed-up. Glad it's being fixed, though.

Bale_Shadowscar · Nov 08, 2007, 05:19 PM // 17:19

Can I ask a question that relates to china (Although not about the server outage?)

Because China are on different and completely separate servers from the rest of the world, why was the pet Panda taken out the game apparantley due to restrictions in china preventing seeing damage to a panda? (Thats what I've heard)

Could it not have just been put on the other area servers but not the china ones? (and china given another pet?)

Not complaining, just wondering?

Sleeper Service · Nov 08, 2007, 05:24 PM // 17:24

that panda thing is just a rumor is it not though. there was no confirmation from any official source. Ive asked several times, never had a response.

Its not like theres ANY logic to it after all.

chinagw · Nov 08, 2007, 05:30 PM // 17:30

Quote:

Originally Posted by Bale_Shadowscar

Can I ask a question that relates to china (Although not about the server outage?)

Because China are on different and completely separate servers from the rest of the world, why was the pet Panda taken out the game apparantley due to restrictions in china preventing seeing damage to a panda? (Thats what I've heard)

Could it not have just been put on the other area servers but not the china ones? (and china given another pet?)

Not complaining, just wondering?

In chiese gw ... Without panda pet

chinagw · Nov 08, 2007, 05:33 PM // 17:33

in course of , We collect the report about losing condition

我们正在收集关于损失情况的报告

lursey · Nov 08, 2007, 05:38 PM // 17:38

Quote:

Originally Posted by Bale_Shadowscar

Can I ask a question that relates to china (Although not about the server outage?)

Because China are on different and completely separate servers from the rest of the world, why was the pet Panda taken out the game apparantley due to restrictions in china preventing seeing damage to a panda? (Thats what I've heard)

Could it not have just been put on the other area servers but not the china ones? (and china given another pet?)

Not complaining, just wondering?

perhaps there is an international treaty regulating panda in the world than just in china only.

Saphrium · Nov 08, 2007, 07:29 PM // 19:29

Quote:

Originally Posted by chinagw

Chapters and sections has replied to a server, but the article has all disappeared ...

服务器章节回复了，但是物品都消失了...

Thank everybody's idea and help , thank you! !

感谢大家意见和帮助,谢谢!!

Server campaigns are restored, but items are all lost.

Quote:

Originally Posted by chinagw

in course of , We collect the report about losing condition

我们正在收集关于损失情况的报告

We are currently gathering info on losses.

Chthon · Nov 08, 2007, 07:59 PM // 19:59

Quote:

Originally Posted by Gaile Gray

Chthon, I am not going to tell you you're wrong, or chide you for bringing up the fact that, after more than a year, players still cannot change their user names, in certain circumstances. The truth is, you're absolutely right. There are few things that frustrate me more than this issue. (The second, if you're interested, is the length of time it is taking us to add additional in-game store payment options for our players. I mean, we need IVR, and expanded SMS, direct payment, if it's possible, and PayPal, too. Do you know when I first asked about PayPal? Early 2005.

)

Because my job is not about talking to players, but is about taking with players, and because I see myself as having a wonderful opportunity to advocate for what you want (and in this case need!) I ask about this situation frequently. I'm told it's a complex issue, with the tie between Guild Wars, the in-game store, and the PlayNC store. I don't have a recent status update and I will ask for one. In the meantime, I have no excuses to offer, only a very sincere apology for what I agree is taking us far too long to accomplish.

Gaile, thank you for the remarkably forthright response. I really do appreciate it. Since this issue, while extremely important, is only tangential to the problems in China, I'm going to restrain myself from pontificating about it any further in this thread.

Quote:

Originally Posted by Bale_Shadowscar

Can I ask a question that relates to china (Although not about the server outage?)

Because China are on different and completely separate servers from the rest of the world, why was the pet Panda taken out the game apparantley due to restrictions in china preventing seeing damage to a panda? (Thats what I've heard)

Could it not have just been put on the other area servers but not the china ones? (and china given another pet?)

Not complaining, just wondering?

I've often wondered about that myself. My best guess is that they were expecting/hoping that Chinese players would be able to come out and play with the rest of the world at the time they made the decision to yank the Panda....

Anywho, it's more or less moot now, as you can use texmod to turn your black bear or polar bear into a panda bear.

Quote:

Originally Posted by Saphrium

Server campaigns are restored, but items are all lost.
We are currently gathering info on losses.

Thank you for the ongoing translations.

chinagw · Nov 09, 2007, 05:45 PM // 17:45

We are currently gathering info on losses.

....thx

我们都心灰意冷了
We have been all dispirited

Sirius-NZ · Nov 09, 2007, 07:51 PM // 19:51

As I can imagine.

I hope they work out some way to restore items - while I know it's not ArenaNet's policy to do that, if many people have been affected (which is fairly likely) through no fault of their own, it might be a good reason to make an exception.

Phaern Majes · Nov 09, 2007, 08:22 PM // 20:22

They've done rollbacks before it'd be nothing new, just a matter of how far would they roll us back?

Chthon · Nov 09, 2007, 09:52 PM // 21:52

Quote:

Originally Posted by Phaern Majes

They've done rollbacks before it'd be nothing new, just a matter of how far would they roll us back?

Us? Not at all. China is on totally separate servers from the rest of the world. (And, this would probably have never happened in the first place if NCSoft were permitted to run the Chinese servers themselves...) The Chinese servers could be rolled back without touching the rest of the world.

Amon Warrior · Nov 10, 2007, 03:10 AM // 03:10

Quote:

Originally Posted by chinagw

我们都心灰意冷了
We have been all dispirited

We all have been disappointed.